Is this your next challenge in Customer analytics? 

• Conduct customer, business, and promotion analysis, provide insights and recommendations to address our partner’s business questions
• Support CRM activities through customer segmentation, targeting, list preparation and analysis
• Conduct offer and campaign evaluations, recommend right tracking metrics, measure effectiveness and provide recommendations to improve future response/ ROI
• Support data science projects e.g. segmentation, predictive model that drive sales and customer loyalty and engagement
• Support ad ho analytics projects e.g. dashboard building, report automation, deep dive analysis
• Identify areas to improve efficiency and streamline process through automation
• Keep track on KPIs and regular reports on CRM and customer performance

Do you have experience in Customer analytics?

• Bachelor’s degree in Statistics, Data Science, Information Management, Computer Science, Mathematics, or related fields
• 2+ years’ experience working in CRM/ loyalty analytics, business analytics, data science, business intelligence, preferably in Retail, FMCG, Loyalty or FS industry
• Solid experience in SQL
• Experience in Python, SAS, R, Tableau is advantageous
• Confident communicator of analytics to technical and non-technical audience
• A natural curiosity to interrogate data and identify hidden patterns to support business needs
• Knowledge of Google Analytics, Microsoft Azure environment and Databricks

Interested team members, please apply here directly through the online application form or fill in the paper "Internal Job Application Form" available at the DF intranet and send to incareer@dairy-farm.com.hk (for Dairy Farm) or career@IKEA.com.hk (for IKEA) quoting "Internal Application – (Name of the Applying Job Position)". Team members applying for store and warehouse openings in Dairy Farm may also visit the Dairy Farm Resourcing Centre located on 8/F Saxon Tower, No.7 Cheung Shun Street, Lai Chi Kok with supporting documents of relevant working experience and academic qualification to meet with the Recruiting Officer.

Dairy Farm Resourcing Centre Opening Hours:  Monday to Friday (except Public Holidays), 9am – 5pm
Resourcing Hotline:  (852) 2299 8150

Before you apply, please read the relevant policy with regards to the "Internal Career Movement and Transfer" under the section of "Human Resources Policies & Procedures" on DF intranet.

有意申請者，請直接網上申請或在內聯網下載「內部職位申請表格」，填妥後郵寄 incareer@dairy-farm.com.hk (牛奶有限公司職位)或 career@IKEA.com.hk (宜家家居職位)，電郵註明「內部職位申請-〈申請職位名稱〉」。申請牛奶有限公司門市或倉務職位的同事又可攜同有關資料，如學歷、工作証明文件，親臨位於九龍荔枝角長順街七號西頓中心八樓牛奶公司招聘中心與招聘主任進行面試。

申請職位前，請先閱讀內聯網上刊載有關人力資源內部轉職政策 – "Internal Career Movement and Transfer"。

Applications close:

Apply now

Back to search results

Featured Jobs